Clinical Content Analyst

Clinical Content Analyst
Reports to: 
VP Technology

Location: Telecommute

Job Summary:

National Decision Support Company (NDSC) is currently seeking an individual to contribute to our content curation process. Help NDSC take nationally-recognized, evidence-based clinical decision support guidelines and make them actionable in the provider workflow. This includes working with medical specialty societies, such as American College of Radiology (ACR) and American College of Cardiology (ACC), physician leadership and NDSC customers during sales, implementation and post-live phases to ensure successful outcomes. You will work together with other teams across all areas of the company to achieve customer success. Your success will have a direct effect on healthcare organizations improving patient care.

The successful candidate will need to demonstrate a willingness and ability to work in a fluid, close-knit team environment, where tasks could be outside of the core function. This position will provide the successful candidate with personal development opportunities in a rapidly growing company.

Principal Responsibilities:

  • Manage relationships with clinical content sources, including medical specialty societies such as the ACR and ACC.
  • Curate and maintain clinical content repositories
  • Design, plan and complete clinical content related projects
  • Create clinical content understanding data structures and workflows for quality delivery
  • Coordinate clinical content update and changes within overall product management
  • Identify opportunities and implement solutions to clinical content management processes
  • Work closely with other teams including product development, implementation and support to ensure customer needs are met

Minimum Qualifications:

  • 1+ years of healthcare provider experience (ex. Technician, RN, NP, etc)
  • Associates’ degree or greater

 

Preferred Qualifications:

  • 2+ years of healthcare IT experience
  • Electronic Medical Record (EMR) experience

About Us:

National Decision Support Company is a rapidly growing healthcare IT software company who is passionate about making healthcare smarter.  Our solutions help providers make educated decisions that improve patient care and evaluate cost effectiveness.  We have a start-up atmosphere and a youthful mentality but the market demand and stability that exceeds our age.  Our customers include some of the most prestigious hospitals in the country and are currently expanding into Europe.

contact: hr@nationaldecisionsupport.com

Technical Services Representative

 

Technical Services Representative
Reports to:
VP R&D

Location: Madison, WI

Job Summary:

National Decision Support Company (NDSC) is currently seeking an individual to join our technical services team and provide excellent support in solving our customers’ technical challenges. This includes working with NDSC customers during sales, implementation and post-live phases. This team will work together with the implementation and R&D team in all aspects to achieve customer success.

The successful candidate will need to demonstrate a willingness and ability to work in a fluid, close-knit team environment, where tasks could be outside of the core function. This position will provide the successful candidate with personal development opportunities in a rapidly growing company with disruptive technology.

Principal Responsibilities:

  • Work hand-in-hand with customers addressing technical challenges
  • Be the primary customer contact for NDSC customers post live
  • Own customer upgrades and help roll out product enhancements to customers
  • Work with customers to improve product workflow and resolve technical issues
  • Work with internal team and customers to understand product goals and help overcome technical challenges
  • Initiate development tasks to achieve customer satisfaction
  • Identify areas of improvement and assist in creating and implementing solutions

Minimum Qualifications:

  • 2+ years’ experience in technical / services position, healthcare experience preferred
  • Bachelor’s degree or greater in a technical or science related discipline 

 

About Us:

National Decision Support Company is a rapidly growing healthcare IT software company who is passionate about making healthcare smarter.  Our solutions help providers make educated decisions that improve patient care and evaluate cost effectiveness.  We have a start-up atmosphere and a youthful mentality but the market demand and stability that exceeds our age.  Our customers include some of the most prestigious hospitals in the country and are currently expanding into Europe.

 

Technical Services Team Leader

Technical Services Team Leader


Reports to:
VP R&D

Location: Madison, WI

Job Summary:

National Decision Support Company (NDSC) is currently seeking an individual to grow and manage the technical services team and provide excellent support in solving our customers’ technical challenges.

Core function of this position is to lead and grow a technical services team that helps our customers achieve success. This includes working with NDSC customers during sales, implementation and post-live phases. This team will work together with the implementation and R&D team in all aspects to achieve customer success.

The successful candidate will need to demonstrate a willingness and ability to work in a fluid, close-knit team environment, where tasks could be outside of the core function. This position will provide the successful candidate with personal development opportunities in a rapidly growing company with disruptive technology.

Principal Responsibilities:

  • Leadership and Management
    • Guide team efforts towards successful implementation and post-live projects
    • Provide technical leadership to team members
    • Work with internal team and customers to understand product goals and help overcome technical challenges
    • Initiate development tasks to achieve customer satisfaction
    • Identify areas of improvement and assist in creating and implementing solutions
    • Participate in management meetings and take responsibility for technical customer initiatives and other assigned action items
    • Manage workload across team members
    • Contribute to product vision
  • Technical Services
    • Work hand-in-hand with customers addressing technical challenges
    • Own support tools to track and aid NDSC customers
    • Be the primary customer contact for NDSC customers post live
    • Own customer upgrades and help roll out product enhancements to customers
    • Work with customers to improve product workflow and resolve technical issues

Minimum Qualifications:

  • 3+ years’ experience in technical / services position, healthcare experience preferred
  • Prior experience in a management / leadership position
  • Bachelor’s degree or greater in a technical or science related discipline

About Us:
National Decision Support Company is a rapidly growing healthcare IT software company who is passionate about making healthcare smarter.  Our solutions help providers make educated decisions that improve patient care and evaluate cost effectiveness.  We have a start-up atmosphere and a youthful mentality but the market demand and stability that exceeds our age.  Our customers include some of the most prestigious hospitals in the country and are currently expanding into Europe.

 

Software Engineer in Test

Job Title:  Software Engineer in Test

Reports to:  Director of R&D

Location:  Madison, WI or Remote – Telecommute

Job Summary:

Early stage Healthcare IT Company specializing in delivery of Clinical Decision Support content to healthcare organizations and health plans.  Seeking new team member who can fulfill the quality related responsibilities of a cross-functional, agile software development team.

As a Software Engineer in Test you will be a key member of the R&D team who will be actively developing automated tests against our entire stack with individuals who are smart, and love what they do.  Serious candidates will be passionate about creating great software in a team-oriented, agile environment and able to demonstrate the ability to own and manage testing responsibilities of our products, working with both engineering and product teams.

This position will provide the successful candidate with personal development opportunities in a rapidly growing company with disruptive technology.

Principal Responsibilities:

  • Build and maintain automated test projects.
  • Create test cases, test plans, and specifications as well as creating or acquiring test data sets.
  • Actively participate as a member of an agile development team and help the team deliver the highest quality products.
  • Work closely with engineers, product owners, and sales staff to create comprehensive feature requests, test plans, as well as contribute to internal and client documentation.
  • Develop standard testing and quality practices.
  • Drive the creation and maintenance of regression tests.
  • Increase functional test coverage by both expanding existing coverage, as well as creating new test suites.

Minimum Qualifications:

  • Two years of experience in testing web services and web applications.
  • Ability to think critically and understand complex systems.
  • Quick learner with high attention to detail.
  • Ability to perform root cause analysis and help triage issues.
  • Strong interpersonal, problem-solving, and documentation skills.
  • Passionate team member eager to collaborate to create great software.

Nice to have Qualifications:

  • Experience in the medical IT field.
  • Experience understanding relational data models, and writing SQL against relational databases
  • Knowledge of QA best practices and testing methodologies.

Full Stack Engineer

Reports to:  Director of R&D

Location:  Madison, WI or Remote – Telecommute

Job Summary:

Early stage Healthcare IT Company specializing in delivery of Clinical Decision Support content to healthcare organizations and health plans.  Seeking new team member who can do full stack development on a cross-functional, agile software development team.

As an Engineer you will be a key member of the R&D team who will be actively developing across our entire stack with individuals who are smart, and love what they do.  Serious candidates will be passionate about creating great software in a team-oriented, agile environment and able to demonstrate the ability to create innovative solutions.

This position will provide the successful candidate with personal development opportunities in a rapidly growing company with disruptive technology.

Principal Responsibilities:

  • Design and build software using .NET technologies in AWS
  • Actively participate as a member of an agile development team helping deliver the highest quality products.
  • Play a significant role in designing and shaping the architecture of our code base.
  • Work closely with fellow engineers and product owners to help create high quality software.
  • Create and execute problem solving strategies.

Qualifications:

  • Experience preferred with .NET, ASP.MVC, C#, Entity Framework (EF), SQL, AWS, web based development, and service oriented architecture (SOA).
  • Comfortable with agile and Extreme Programming (XP) practices.
  • Quick learner with high attention to detail, adaptable to change.
  • Excellent time management and prioritization skills.
  • Collaborative personality with a solid work ethic and initiative, requiring minimal direction.
  • Passionate team member who is eager build great software.

Education and Experience:

  • Bachelor’s degree in Computer Science or related field, or equivalent combination of experience and education.
  • Experience in the medical field is a plus.
  • Senior candidates – 3 to 8 years of software development experience.
  • Junior candidates – 0-3 years of software development experience.

We’re hiring – Project Manager

Company: National Decision Support Company (http://www.acrselect.org/)
Job Title: Implementation – Project Manager

Reports To: Director of Implementation

Location: Remote – Telecommute (No travel required) preferred location in IL, MN or WI

Job Summary:

National Decision Support Company is an early stage healthcare IT company specializing in the delivery of Clinical Decision Support content to health care organizations, radiology practices and health plans. We are seeking an individual to join the implementation team to manage project delivery to customers. You will work with customers to help install our software and ensure their on-going success. The successful candidate will need to demonstrate a willingness and ability to work in a fluid, close-knit team environment, where tasks could be outside of the core function. This position will provide the successful candidate with personal development opportunities in a rapidly growing company with disruptive technology.

Primary responsibilities include:

§ Establish and maintain strong relationships with customers
§ Work with customers to develop and manage their implementation plan and timeline
§ Customize product configuration/set up to meet the needs of the customer
§ Identify and resolve issues that arise throughout the implementation
§ Work closely with other areas including product development and sales to ensure customer needs are met
§ Work with the implementation team to continue to improve implementation tools and process
Minimum Qualifications:

§ Bachelor’s degree or greater
§ A history of academic and professional success
§ Strong project management skills
§ Strong customer service skills and background
§ Excellent verbal, written, interpersonal and presentation skills
§ Detail oriented
Preferred Qualifications:

§ 2+ years of project management experience; with demonstrated ability to manage complex, multidisciplinary projects
§ 2+ years of healthcare IT experience
§ Proficiency with Microsoft Excel

Account Executive

 

Company: National Decision Support Company

Job Title: Account Executive

Reports to: TBD

Location: Remote – Telecommute

Job Summary:

Early stage Healthcare IT Company specializing in delivery of clinical decision support content to healthcare organizations and health plans. Seeking individual to support and execute defined sales and business development targets.

Core functions of this position includes lead and demand generation, opportunity management and sales process execution.

The successful candidate will demonstrate a willingness and ability to work in a fluid, close-knit team environment, where tasks will often be outside of the regular job description.

Principal Responsibilities:

Lead and demand generation:

  • Conduct ongoing customer needs analysis, research of customer requirements through first party resources
  • Personal outreach to identified targets
  • Follow up on leads, leveraging marketing materials
  • Ensure contact details of key buying influencers are captured and entered into Salesforce
  • Initiate qualification process of leads and convert to opportunities

Opportunity management:

  • Maintain Salesforce, develop and streamline reports/analysis
  • Complete and maintain accurate sales forecasts in Salesforce, develop and streamline reports/ analysis for sales management
  • Develop quotations/ proposals in cooperation with sales management based on identified sales strategy and information collected from customer or partners as assigned
  • Track open opportunities, manage tasks during sales cycle
  • Ensure appropriate engagement of NDSC resources with clients, including assistance in maintaining sales demo calendar

Sales process execution:

  • Assist in completing sales projects including proposals and marketing

company services

  • Manage assigned deals
  • Assume project manager role in late stage of sales cycle, in support of executive team, for coordination to close
  • Cross functional liaison between client and the NDSC team

Minimum Qualifications:

  • College/University degree or equivalent experience
  • A history of academic and professional success
  • Proven ability to develop and maintain effective internal and external business relationships with various levels of management and non-management
  • Detail oriented with excellent verbal, written and interpersonal skills
  • Willingness to learn
  • Ability to work in cross functional capacity

Preferred Qualifications

  • 2+ years of insides sales experience, preferably in the health care industry
  • 2+ years of healthcare IT experience
  • Proven track record of achieving sales quotas
  • CRM experience, Salesforce specific experience a plus

Implementation – Project Manager

Implementation – Project Manager

Posted on May 23, 2014 by acrselect

Company: National Decision Support Company (http://www.acrselect.org/)

Job Title: Implementation – Project Manager

Reports To: Director of Implementation

Location: Remote – Telecommute (No travel required) preferred location in IL, MN or WI

Job Summary:

National Decision Support Company is an early stage healthcare IT company specializing in the delivery of Clinical Decision Support content to health care organizations, radiology practices and health plans. We are seeking an individual to join the implementation team to manage project delivery to customers. You will work with customers to help install our software and ensure their on-going success. The successful candidate will need to demonstrate a willingness and ability to work in a fluid, close-knit team environment, where tasks could be outside of the core function. This position will provide the successful candidate with personal development opportunities in a rapidly growing company with disruptive technology.

Primary responsibilities include:

  • Establish and maintain strong relationships with customers
  • Work with customers to develop and manage their implementation plan and timeline
  • Customize product configuration/set up to meet the needs of the customer
  • Identify and resolve issues that arise throughout the implementation
  • Work closely with other areas including product development and sales to ensure customer needs are met
  • Work with the implementation team to continue to improve implementation tools and process

Minimum Qualifications:

  • Bachelor’s degree or greater
  • A history of academic and professional success
  • Strong project management skills
  • Strong customer service skills and background
  • Excellent verbal, written, interpersonal and presentation skills
  • Detail oriented

Preferred Qualifications:

  • 2+ years of project management experience; with demonstrated ability to manage complex, multidisciplinary projects
  • 2+ years of healthcare IT experience
  • Proficiency with Microsoft Excel