Clinical Content Analyst

Clinical Content Analyst
Reports to: 
VP Technology

Location: Telecommute

Job Summary:

National Decision Support Company (NDSC) is currently seeking an individual to contribute to our content curation process. Help NDSC take nationally-recognized, evidence-based clinical decision support guidelines and make them actionable in the provider workflow. This includes working with medical specialty societies, such as American College of Radiology (ACR) and American College of Cardiology (ACC), physician leadership and NDSC customers during sales, implementation and post-live phases to ensure successful outcomes. You will work together with other teams across all areas of the company to achieve customer success. Your success will have a direct effect on healthcare organizations improving patient care.

The successful candidate will need to demonstrate a willingness and ability to work in a fluid, close-knit team environment, where tasks could be outside of the core function. This position will provide the successful candidate with personal development opportunities in a rapidly growing company.

Principal Responsibilities:

  • Manage relationships with clinical content sources, including medical specialty societies such as the ACR and ACC.
  • Curate and maintain clinical content repositories
  • Design, plan and complete clinical content related projects
  • Create clinical content understanding data structures and workflows for quality delivery
  • Coordinate clinical content update and changes within overall product management
  • Identify opportunities and implement solutions to clinical content management processes
  • Work closely with other teams including product development, implementation and support to ensure customer needs are met

Minimum Qualifications:

  • 1+ years of healthcare provider experience (ex. Technician, RN, NP, etc)
  • Associates’ degree or greater

 

Preferred Qualifications:

  • 2+ years of healthcare IT experience
  • Electronic Medical Record (EMR) experience

About Us:

National Decision Support Company is a rapidly growing healthcare IT software company who is passionate about making healthcare smarter.  Our solutions help providers make educated decisions that improve patient care and evaluate cost effectiveness.  We have a start-up atmosphere and a youthful mentality but the market demand and stability that exceeds our age.  Our customers include some of the most prestigious hospitals in the country and are currently expanding into Europe.

contact: hr@nationaldecisionsupport.com

Implementation Specialists

National Decision Support Company:
Job Title: Implementation – Specialist

Reports To: Director of Implementation

Location: Remote – Telecommute (No travel required) preferred location in IL, MN or WI

Job Summary:

National Decision Support Company is an early stage healthcare IT company specializing in the delivery of Clinical Decision Support content to health care organizations, radiology practices and health plans. We are seeking an individual to join the implementation team to manage project delivery to customers. You will work with customers to help install our software and ensure their on-going success. The successful candidate will need to demonstrate a willingness and ability to work in a fluid, close-knit team environment, where tasks could be outside of the core function. This position will provide the successful candidate with personal development opportunities in a rapidly growing company with disruptive technology.

Primary responsibilities include:

§ Establish and maintain strong relationships with customers
§ Work with customers to develop and manage their implementation plan and timeline
§ Customize product configuration/set up to meet the needs of the customer
§ Identify and resolve issues that arise throughout the implementation
§ Work closely with other areas including product development and sales to ensure customer needs are met
§ Work with the implementation team to continue to improve implementation tools and process
Minimum Qualifications:

§ Bachelor’s degree or greater
§ A history of academic and professional success
§ Strong project management skills
§ Strong customer service skills and background
§ Excellent verbal, written, interpersonal and presentation skills
§ Detail oriented
Preferred Qualifications:

§ 2+ years of project management experience; with demonstrated ability to manage complex, multidisciplinary projects
§ 2+ years of healthcare IT experience
§ Proficiency with Microsoft Excel